Research article · 2026
COMPUTER LITERACY SKILLS AND JOB PERFORMANCE OF LIBRARIANS IN FEDERAL UNIVERSITY LIBRARIES IN SOUTH-EAST, NIGERIA.
Abstract
Purpose: This study investigated computer literacy skills and job performance of librarians in federal university libraries in South-East, Nigeria, with particular focus on basic computing skills and digital technology skills. Specifically, the study sought to determine the level of basic computing and digital technology skills possessed by librarians, and determine the level of job performance of librarians in university libraries in South-East, Nigeria. Three objectives were stated and three research questions guided the study.
Design/Methodology/Approach: The population comprised 150 librarians and was manageable hence the adoption of census enumeration technique. Out of 150 copies of the questionnaire distributed across the federal universities in South-East, Nigeria, 145 were retrieved in usable form. A structured questionnaire was used for data collection. Data collected were analyzed using frequency counts, mean and standard deviation. A criterion mean of 2.50 formed the basis for decision.
Findings: The findings of this study revealed high level competency of basic computing and digital technology skills by librarians, with a grand mean of 2.81 and 2.68 respectively. The findings further revealed that librarians demonstrated a generally high level of job performance, with a grand mean of 2.80.
Practical Implication: The findings indicated a high skill in both basic computing and digital technology skills alongside high performance rate. This implies that both the library and the university management should identify areas with specific skill gaps and organize regular digital technology training, refresher workshops, install functional computers, reliable internet and relevant library software and other facilities. These measures will enable librarians’ apply skills more effectively in their routine duties which implies improved service delivery and job performance.
Originality/Value: The study provides evidence for academic library management that there are gaps in librarians’ basic computing and digital technology skills in order to provide targeted training as well as ICT facilities. It will absolutely enhance service delivery in academic libraries.
Keywords: Computer literacy skills; Basic computing skills; Digital technology skills; Job performance; Librarians.
Paper type: Empirical research
Keywords
Computer literacy skills; Basic computing skills; Digital technology skills; Job performance; Librarians. Paper type: Empirical research
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