Research article · 2026
Information and Communication Technology (ICT) Competence for Library Services Delivery of Library Staff in University Libraries in Imo State
Abstract
Purpose: The study focused on ICT competence for library services delivery in university libraries in Imo State. It sought to know the extent library staff are competent in the use of Information and Communication Technology (ICT) for library service delivery in the university libraries
Methodology: Descriptive survey design was adopted for the study. The population comprised 262 library staff which was also used as the study’s sample. An instrument rated on a four-point scale was used to collect data for the study and data collected were analysed using mean and standard deviation to answer the research questions and one sample t-test to test the hypotheses at 0.05 level of significance.
Findings: It was revealed that: there is good provision of core library services; there are low ICT competence among library staff; and systemic challenges plaguing effective library service delivery.
Implications: The study recommended that university administrations should allocate dedicated budgets specifically for the enhancement and maintenance of Information and Communication Technology (ICT) facilities within university libraries; develop and mandate regular and practical training workshops aimed at improving ICT competence among library staff; implement alternative and renewable energy solutions, such as solar power and inverters.
Originality/Value: This work has not been published in any journal before. Its originality lies in its ability to discover that ICT competence of library staff is essential for effective service delivery in libraries.
Keywords: Library Service, ICT, Competence, University Library, Library Staff
Keywords
Library Service, ICT, Competence, University Library, Library Staff
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